Cititel Express Penang Hotel George Town, George Town ➤ Reviews, Rooms & Prices 2025

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Key details

About the Hotel

No. 123, Nordin Street, George Town, Malaysia, 10300

Cititel Express Penang is located in the UNESCO World Heritage Site of George Town. This hotel offers a blend of affordability, comfort, and modern amenities, catering to both leisure and business travelers. It is situated near various cultural sites, shopping areas, and dining options, making it an ideal base for visitors. The architectural aspects of the hotel reflect a local identity combined with straightforward functionality.

Location

Cititel Express Penang is conveniently located just 5 minutes from the Penang Ferry Terminal and 20 minutes from Penang International Airport. The hotel's position provides easy access to George Town's key UNESCO Heritage sites, making it simple for guests to explore local culture and history on foot. A variety of shopping outlets and restaurants are also within walking distance, enhancing guests' overall experience.

Rooms

The hotel features 234 well-appointed rooms designed for comfort and convenience. Each room is equipped with modern amenities, including air-conditioning with ceiling fans and electronic safes. Guests can enjoy features such as broadband internet access, LCD TVs, and coffee/tea making facilities. In addition, the rooms include comfortable in-room showers with rain showerheads, tailored to suit both families and business travelers.

Eat & Drink

Cititel Express Penang offers an on-site Japanese restaurant, providing guests with convenient dining options. The local area is vibrant, renowned for its street food culture and various eateries, allowing guests to explore international and local cuisine. Popular dishes in nearby establishments include Fried Koay Teow and Assam Laksa, well-loved by visitors and locals alike. The alfresco dining atmosphere enhances the unique culinary experience of Penang.

Leisure & Business

The hotel is equipped with facilities that cater to both leisure and business needs. Guests can access complimentary wireless internet throughout the property and make use of concierge services. An ironing area is available on each guest floor, and car rentals can be arranged on request. For business events, meeting packages are offered with various amenities to ensure successful gatherings.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Superior Twin Room

Max:

2 persons

16 m²

Bed options:

2 Single beds

Shower

Air conditioning

room details

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Standard Twin Room

Max:

2 persons

14 m²

Bed options:

2 Single beds

Shower

Air conditioning

room details

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Standard Queen Room

Max:

3 persons

14 m²

Bed options:

1 King Size Bed

Shower

Air conditioning

room details

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Getting around

A list of all available modes of transport

City Center

George Town1000 ft

Airports

Penang International (PEN) 10.6 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Cozy and Comfortable

“The room was the perfect size for my husband and me, providing a cozy place to rest after long days of work. We appreciated the thoughtful details, like the prayer mat provided in the room.” view full review

Spotless and Stylish

“I was impressed with the bathroom's cleanliness and style, making it a pleasant space to refresh after a long day. It truly elevated our overall experience at the hotel.” view full review

Effortless Check-In

“The check-in process was incredibly smooth, taking just five minutes. This efficiency made our arrival hassle-free, allowing us to settle in quickly and enjoy our stay.” view full review

Charming Ambiance

“The room decor was delightful, giving it a 4-star hotel vibe even in a smaller setting. The attention to detail in the design created a warm and inviting atmosphere that we appreciated.” view full review

General

No smoking on site
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Baggage storage
Locker room
Elevator
Smoke detectors
Fire extinguishers
Key card access
Key access

Services

Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance

Business

Fax/Photocopying

Room features

Free Wi-Fi in rooms
Air conditioning
Soundproofed rooms
Tea and coffee facilities
Ironing facilities

Location

No. 123, Nordin Street, George Town, Malaysia, 10300

Map view

No. 123, Nordin Street, George Town, Malaysia, 10300

City landmarks

Museums

Khoo Kongsi

3400 ft

29 Church Street

Pinang Peranakan Mansion

1.1 mi

Queen Street and Penang Street

Little India

4300 ft

Museums

Cheong Fatt Tze

5000 ft

Jalan Tun Syed Sheh Barakbah

Fort Cornwallis

1.2 mi

Museums

Upside Down Museum

2500 ft

Museums

Sun Yat Sen Museum Penang

3200 ft

Gallery

Chew Jetty

1.0 mi

Parks

Padang Kota Lama

2500 ft

Museums

Wonderfood Museum

5100 ft

Museums

The Camera Museum

4800 ft

Mall

Penang Times Square

2200 ft

Mall

Armenian Street

3300 ft

Lebuh Chulia

Chulia Street

3800 ft

Museums

Ghost Museum

2700 ft

Mosque

Kapitan Keling Mosque

3800 ft

Museums

Penang Street Art

3500 ft

Museums

Dark Mansion

2400 ft

Queen Street

Sri Mariamman Temple

4100 ft

Jalan Penang

Rainbow Skywalk at Komtar

4300 ft

George Town

1.0 mi

Nearby

10000

Komtar

1100 ft

Mall

Watsons

1200 ft

Shopping Area

Prangin Mall

1200 ft

Mall

1st Avenue Mall

800 ft

Gallery

Hin Bus Depot

700 ft

Events

Tech Dome Penang

700 ft

Museums

Penang House of Music

700 ft

Gallery

Asia Comic Cultural Museum

700 ft

Restaurants

Chin Bee Tea Restaurant

100 ft

124 Lebuh Noordin

Noordin Nyonya Delights

0 ft

138c Lebuh Noordin

Sushi King

600 ft

Jalan Dr Prangin Mall - Komtar 33-G-38 Ground Floor

Three Road 888 Hokkien Mee

900 ft

67-A

Presgrave St. Hawker Stalls

800 ft

cnr Lr Presgrave & Lr Mcnair

Ah Shen Presgrave St Famous Duck Egg Char Koay Teow

700 ft

St cor

Tribute Retro Cafe

1000 ft

Rabbit Softserve

900 ft

8-02a

The Pharm Hut

1200 ft

AhMa PanMee

1200 ft

38B Lebuh Tye Sin Georgetown

Reviews and Ratings

Feedback from previous guests about their experience.

70%

liked the hotel and would stay again

Convenient Location

Friendly Staff

Dining Needs Improvement

Dusty Rooms

7.0/10

Very good

Rooms

7.0

Location

8.0

Service

8.0

Dining

5.8

Frederick

United States of America, February 2024

5.0/10

The hotel is quite a disappointment. The rooms are very dirty, smelly, and infested with bed bugs, making the stay very unpleasant. On the positive side, the chambermaids work hard to clean the rooms daily.

Rooms

5.0

The rooms are very dirty, smelly, with bed bugs, and the floor is sticky. Not a comfortable stay at all.

Service

6.0

I appreciate the effort of the chambermaids to clean the rooms daily.

Location

5.0

The location is strategic but safety could be improved, especially at night, as the path is dark and scary.

Dining

5.0

The dining options are limited, especially for those looking for Western food. Consider going to a nearby cafe for more variety.

Facilities

5.0

Basic facilities are available, but overall not impressive.

Jeanne

United States of America, February 2024

8.6/10

I really enjoyed my stay at this hotel. The location was perfect, close to the city center and with a great view of Georgetown. The rooms were clean and comfortable, and the staff provided excellent service. However, the dining options were a bit limited with only Japanese/Asian breakfast available.

Rooms

9.0

The rooms were clean and comfortable with a comfy bed and essential amenities. I particularly liked the separate TV, wardrobe, and extra charging points that added to the convenience and privacy.

Service

9.0

The service from the staff was top-notch, they were friendly and attentive to all our needs.

Location

10.0

The hotel is situated in a great location in Georgetown, making it easy to access all the attractions and the airport.

Dining

7.0

While the breakfast options were limited to Japanese/Asian cuisine, I found it lacking in variety and would have preferred more choices.

Facilities

8.0

The hotel had all the necessary facilities for a comfortable stay, although dining options could have been more diverse.

Thomas

United States of America, November 2023

7.8/10

I had a pleasant stay at the hotel, enjoying the convenient location near various eateries and attractions. The rooms were cozy and clean, but a bit dusty. The service was excellent with helpful staff. The dining options needed improvement, but overall, it was a decent value for the money.

Rooms

8.0

The rooms were cozy and clean, although a bit dusty.

Service

9.0

The service was excellent with friendly and helpful staff.

Location

9.0

The hotel's location was perfect, just a few minutes away from hawker stalls and cafes.

Dining

6.0

The dining options needed improvement, and breakfast was not included in the rate.

Facilities

7.0

The facilities were adequate for a comfortable stay.

Convenient Location

Dining Needs Improvement

Pete

United States of America, October 2023

7.6/10

The hotel has a unique design with a mixture of red and black colors in the rooms, which may give a late-night bar or club vibe. The rooms, although windowless, are surprisingly clean and fresh. However, they are more suitable for a maximum of two Asian-sized guests.

Rooms

8.0

The rooms have a unique design with a mixture of red and black colors. They are clean and fresh but lack windows, giving a somewhat sad ambiance. They are more suited for late-night bar or club settings and might feel cramped for more than two Asian-sized guests.

Service

9.0

The service here is exceptional, offering room service, dry cleaning, housekeeping, laundry, and tours/ticket assistance.

Location

7.0

The hotel's location is great for exploring the unique city filled with olden shoplots. It's near Komtar and the city center, offering easy access to malls, food alleys, and a variety of food options. However, the area can be dark and slightly unsafe at night, prompting caution when walking back late.

Dining

7.0

The dining experience at the hotel is decent. You can enjoy a simple breakfast like Korean toast sandwiches at the cozy cafe shop. However, for more diverse meals, you may need to explore other dining options nearby.

Facilities

7.0

The hotel provides adequate facilities, including parking space for guests who require it. However, improvements in the lighting around the vicinity could enhance safety and guest experience.

Mark

United States of America, June 2023

7.2/10

My stay at the hotel was very pleasant overall. The rooms were great for us, offering separation with separate amenities but still keeping us connected. We booked multiple superior rooms with excellent views of the city and some water. The location was convenient for moving around the Heritage Town area and accessing various venues. However, the dining options were limited with no western food choices.

Rooms

8.0

The rooms were separated, clean, and offered excellent views of the city and a bit of the water.

Service

7.0

The service was satisfactory with room service, dry cleaning, and laundry available.

Location

9.0

The location was excellent for exploring Heritage Town with easy access to shopping and eating opportunities.

Dining

5.0

The dining experience was lacking with limited choices and no western food options.